Since our first store in 2004, our shoe stores in here in Vancouver, Washington have had the point of difference that we are experts about feet and fitting shoes. The most rewarding part of our business is when people come in experiencing foot pain from problems like plantar fasciitis, bunions, heel spurs or metatarsalgia and end leave with not only an education about how to get better but we also send then out with a bag of shoes, orthotics, or socks that really will work for them. When they come back and rave about how much better we made their sore feet feel it is a terrific feeling knowing you had such an impact on their life.
To make sure our foot doctors in Vancouver are continually up to date on what we are doing, we like to contact them from time to time regarding their patients care and how we can better help serve them. The following is a letter we put together when we opened our third store.
Dr. XXXXXXXX and staff,
We wanted to make sure you were aware that we’ve opened our third store in Vancouver at the Grand Central Shopping Center. It’s the center with Fred Meyer just off highway 14 one mile east of downtown Vancouver. We also would like to thank you for trusting us to help care for the patients you refer to us.
Our goal is simple; be the best place in the entire Portland and Southwest Washington area for true professional shoe fitting. We’re committed to the proper pedorthic training of our staff to properly fill any needs you have for your patients. All of our locations have a clean upscale retail feel yet our promise to the medical community is that we will care for and educate any of your referrals in a responsible and professional manner.
Here are few things we’re proud to bring to the community:
-We now have three Certified Pedorthists between our stores
-Two of our locations are ABC accredited pedorthic facilities. This is a requirement by CMS to bill for approved diabetic footwear and sets us apart from other shoe stores.
-We have digital pressure plate systems to use as a tool to determine off-weighting and support needs of feet.
-We are set up to do video gate analysis at our new Grand Central store.
-Our entire staff is extensively trained in pedorthics and is capable of modifying OTC inserts and providing proper shoes to accommodate most common foot ailments.
-We can digitally or manually cast feet to build custom foot orthotics from a wide variety of materials to care for feet of all types and conditions in our accredited facilities.
-Our broad footwear mix of extensive sizes and widths and categories ranging from athletic, casual, dress, and outdoor to allow us to provide solutions for all occasions.
If ever there is a concern, suggestion or a specific need for anyone please let us know how we can assist. I hope to continue fulfilling any needs you may have.
When The Shoe Fits